Frequently asked questions

below are top most common question by customers.

General Questions

MojoHash provides efficient bitcoin mining to users with mining contract connected with physical bitcoin mining hardware. Whenever you purchase mining hashpower from us, we will setup your separate mining hardware in our mining farm.
With us, you can purchase your desired amount of hashpower without any complex hardware or mining farm setup in your physical location. You just have to purchase hashpower and we will setup mining hardware on behalf of you.
Bitcoin was created by Satoshi Nakamoto, who published the invention on 31 October 2008 to a cryptography mailing list in a research paper called "Bitcoin: A Peer-to-Peer Electronic Cash System". Bitcoin is a decentralised digital currency used to pay for a variety of goods and services. Although physical forms of Bitcoin exist, the currency's primary form is data so you trade it online, peer to peer, using wallet software or an online service.
Bitcoin mining is the process of adding transaction records to Bitcoin's public ledger of past transactions. This ledger of past transactions is called the block chain as it is a chain of blocks. The block chain serves to confirm transactions to the rest of the network as having taken place.
Because it is decentralised, safe & transparent money, we choose Bitcoin as our primary payment method.
To contact customer support you can mail us at [email protected]

Financial Questions

Our withdrawal is automatic on daily basis. To make a withdrawal there is a process you must follow.
at first, login to your account
Click on settings, Navigate to Wallet Tab.
In the settings, Select "Daily Payout Mode" and provide your receiving bitcoin wallet address to receive fund.
Click on Change Address button and then click on confirmation link in your email address.
2 Factor authentication lets you secure your MojoHash account from unwanted use. 
To use two factor authentication follow the steps below.
Login to your account, Click on Settings and navigate to "2-Step Verification" tab.
Now open Google Authentication application in your smartphone and scan QR code to finish the process.
Yes, there is a small amount of maintenance fee to cover electricity cost & maintenance of your hardware.
Somehow, if you lost access to your two factor application on smartphone, you can request to remove two factor from your account. After verifying account ownership we can remove it.
Wallet address can be changeable from Settings > Wallet section. Whenever you change your wallet address, email verification is required.

Referral Program Questions

To know more about our referral program & its commission structure, please visit this link.
Our affiliate link works as normal affiliate campaign. Whenever user signup using your affiliate link, it stores your affiliate referral id inform of cookies in the web browser. Thus, it helps system to identify your referrals easily as soon as he/she signup. 
Yes, if you are capable to extend business with MojoHash referral program, we welcomes you to connect with us. For more information you should email us at [email protected]
Yes, you can share your suggestions & feedbacks to us. Please write us an email at [email protected]
Still not find your answer kindly contact our support team.
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